Shipping Policy for Zace USA
Shipping Costs
Shipping costs are automatically calculated at checkout based on the weight of your order and the delivery location.
Local Delivery & Pickup
For customers in the Fredericktown, Ohio area, we offer a convenient local delivery option. If you'd prefer to pick up your order, simply request a pickup during checkout, and we'll arrange for you to collect your items in Fredericktown, Ohio.
Order Processing Times
Orders are typically processed within 5-7 business days, often sooner, depending upon custom inseam length alterations. We strive to ensure your items are carefully packed and shipped promptly.
Domestic Shipping Options
We primarily use USPS, or UPS for domestic shipping, offering the following options:
Each USPS option includes $100 insurance coverage. In the rare event of a lost package. If USPS cannot ship to your location, UPS is also available as an alternative carrier.
International Shipping
For international orders, shipping costs are automatically calculated at checkout. Please note that additional fees, such as import duties and taxes, may apply depending on your location. These charges are the responsibility of the customer.
Potential Service Interruptions
While we aim for timely delivery, certain factors outside our control, such as weather conditions or carrier delays, may affect shipping times. We appreciate your understanding in these cases.
Order Tracking
Once your order is shipped, you'll receive a confirmation email with tracking details to monitor your package's journey. If your package is delayed or lost, please contact us, and we'll work quickly to resolve the issue.
If you have any questions or need assistance with your order, feel free to contact us at hello@zaceusa.com.
